Brutally Honest Testimonials
Good listener
Don’t you hate it when all you see is glowing testimonials? Where is the DIRT? Surely these other companies have pissed someone off really good! Even I get excited when I get great or rotten service. Rarely do I keep quiet about it.
This page is dedicated to telling the truth. Yes we get glowing testimonials, but we piss people off occasionally too. It is not on purpose of course! I made a vow years ago to treat people right. I am not in the business to anger or upset anyone, however, shit happens. Through the process of working it out, much is learned.
I have saved little notes, stories, and comments for years and now have a place to put them. When situations arise, I become an active listener and historian. So, at the risk of TMI, and losing a perspective client or two, here is full disclosure.
When we hit the nail on the head, or when we miss completely, people talk. It is in this spirit that I post these testimonials along with some background for context.
The reality is that I have and will continue to move heaven & earth to make sure my clients are shielded from the “Lions, Tigers, and Bears” of the remodeling process. I will also be there to deal with anything that might come up for years to come. It is all about what’s wrong, not who’s wrong, that I am focused on. How we solve the problems that are bound to arise is what defines us.
The Management.
Tricky Roof Replacement
Being a homeowner, you will always have repairs that need to be done, both major and minor. If you need work done you want a person you can trust.
I’ve known Joe Levitch for over 20 years. When he started his remodeling business 6 years ago I knew I now had that trustworthy person. When the time came to replace our roof I called Levco.
When the initial estimate was presented to my husband and I, we were both very pleased to find that it included photos, descriptions, and 3 different courses of action we could take on our roof. Joe walked me through the options and contract, and made sure that I understood exactly what work would be done, and how much it was going to cost.
The crew that did the roof was very professional, fast, and efficient. The clean up they did afterword was outstanding. Joe followed up with a phone call to ensure everything was okay, and that I was happy with the end result. I most definitely was.
Reliable, trustworthy, professional, all words I would use without hesitation to describe Levco and Joe Levitch.
Sincerely,
L Smith
Painter From Hell
While visiting the job site at the end of the day, the Owner met me at the door to say” If this is the quality of your painting… I would have rather painted it myself”! Ouch, we had the painter return several times until the owner was pleased. We do not use that painter now.
J Brennan
Thank You
This was for resolving confusion over missing the opportunity to have coffered ceiling trusses in a new addition. After identifying what was wrong rather than who was wrong, we were able to work with the truss company to modify our trusses to accommodate everyone’s wishes.
C Vance
Those Installers Rock
My clients took a moment to give a shout out to my cabinet installers, a father and son team. “They did a magnificent job putting in our cabinets”
E Wolfe
Upon Completing Some Warranty Work
“It looks great, thanks for following up on this!” “You’re welcome”, I said…It was the right thing to do!
J Brennan
Upon Signing an a Design Agreement for an Addition
I chose you over the other two Contractors because you are definitely better organized, you are far more professional and you gave us a price range and stuck with it throughout the process.
J Vance
Verbal Comment Card
Thank You Card
After teaching (Residential Remodeling 101) at community education, a student said, “You are definitely passionate about remodeling”
Anonymous
Upon deciding to go forward with our design process
I choose you because your process makes sense to us. Of the three contractors we interviewed we feel you have the best ideas and have the ability to work with us long distance.
E Lindquist
Thank You
This was for clearly communicating to a potential client and helping them through the process of getting a new home and having it updated with a 203K loan. Sadly I did not get the job, but this is the appreciation note I received.
M Smith
Thank You Card