At Levco, we have been blessed with plenty of great remodeling leads. That means that we are frequently asked to come consult on new potential projects. If I can fit 4-5 new prospects in per week as a maximum, I can do well. Given the limited number of hours in the day, I elected to...
This is the $64,000 question. It is asked in so many ways and so unlikely to get an accurate answer that I had to find out for myself. Everyone thinks I know this stuff anyway, so I might as well. If the answer were easy, we would all know it. The problem is that the...
Made famous in the movie “A League of Their Own,” Tom Hanks’ character says, “There is no crying in baseball.” It made me think about how we behave as a team. I recently got to spend some quality time working in the field with my production crew. The sheer joy of having my tool bags...
To shoot the messenger, you receive unwelcome information, react defensively, and attack the messenger instead of dealing productively with criticism. It may not literally be an attack, but it can feel like it. I recently had an experience dealing with a company that I love and have used for years. As I reflect on the...
I am fortunate enough to have friends in high places. As a gesture of kindness, a new friend I made at my Sunrise Rotary Club, Dennis Robinson invited me (at my insistence) to lunch and a guided tour of his business CM Construction. I wanted to see what commercial construction looks like behind the curtain....
Who knew I would become a vocabulary archeologist for a day, and on top of that, would find something worth sharing? As I was innocently exploring my Greek ancestry via my late Grandma “Tuni” Fortune Levitch, I discovered a word that is used to describe doing work in an unusually cool way. That’s what initially...
No remodeling business will stick around long without happy clients. You might be inclined to ask, “Where do they come from then?” The answer is “A great process and people that understand customer service create them”. Let’s face it, residential remodeling is like juggling with fire on a tall unicycle. It takes a lot of...
Tool boxes have always occupied a warm place in my heart. I think I learned my love for tools from my Grandpa Ben and my dad who both had lots of tools to keep track of. When Grandpa passed away I refurbished his drill because of the way it smelled when it was on. I...
We had a hilarious conversation the other day during one of our regularly scheduled company production meetings. It wandered into a wild combination of business models. What if we could do remodeling using the restaurant AYCE (All You Can Eat) model which I am not particularly fond of. We could be the Chuck-A-Rama of remodelers!...
I recently got a note from an old friend and remodeling marketing business coach that got me thinking. What the hell did I get myself into by starting a remodeling business? Having been a restaurant owner and Paramedic, I have chosen my third career, that of a remodeling contractor. Here is the list Kyle Hunt...
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