The last thing we want to be doing is explaining or showing our clients is “how we make sausage.” This is the conventional wisdom when it comes to manufacturing because heaven forbid the end user would see the seedy side of the process. One need only to casually glance at current events in Bangladesh where an 8 story sweat shop collapsed killing 100 people.
They were making popular clothing lines. Then there was that flap in China where Apple devices were being made and employees were committing suicide over the working conditions. Rarely is much thought given to what has to go on behind the scenes to get the end product to us.
We use the sausage analogy because the process is ugly but the end result is tasty. Making sausage at Flying Pie Pizza, the emphasis was on the show. We had an open kitchen. Customers could see what goes on while your food is being prepared.
The “pay no attention to the man behind the curtain” mentality is losing favor in my mind. IMHO More transparency is needed when it comes to food. I used to be told by health inspectors that we were among the cleanest restaurants in town. We had to be scrupulously clean with our open kitchen design.
At Levco we are not afraid of showing how we make sausage. The concept of being open is natural for us and we are glad to show and teach as we go. Having our clients in the process is not foreign to us because we enjoy what we do. If you think about it, we rarely get to see anything being made or fixed in front of our eyes anymore.
How do we do it?
In most cases we are working while the client is at work themselves and the daily progress is seen after we are long gone.
Occasionally, we come across a client that wants to be present while we are working and that is OK too. We realize that we are “on stage” while we are doing our thing. Such is the life of remodeler. The down side is that it is not always pretty.
We recently had cabinets installed by others that were not within tolerances. Sadly we were not the first ones to notice the imperfection. Remedying the problem wasn’t pretty either, but we ultimately did. Anything less would be unacceptable to us.
At Levco we are not too busy to take a moment to explain or show you what remodeling your home is all about because we have nothing to hide. If you are one of those clients that wants to be involved in your remodeling project, that wants to understand or be involved in the process of remodeling your home, contact Levco today!
Your comments are welcome. To ask questions or get more information about remodeling, click here to email me directly, or call 208-947-7261
Disclaimer: Some of these images came from the WEB. If they are yours, and you object to them being used, please claim them and I will gladly remove and replace them at once.
Few people in Boise realize that prospective employees of the Flying Pie Pizzaria are willing to wait many months after a job interview for an opportunity to become part of that team. That degree of importance placed on the “positive culture” shared by all employees is carried to Levco and makes all the difference in the world when it comes to customer experiences.
Thanks for making that connection Stan
As a human component of the fringe north end since the early 50’s, I appreciate this forum for it’s enlightening perspectives regarding the guts of participation and experience when perpetuating and maintaining the structural personality of the area. My personal residence required tweaking due to a road project, and that same road project will alter the flavor of my little space as well as replace the structure with a new vision, so retaining that essence was not an option for me when making choices. As the energy changes in the air around me, I am drawn more and more into the stately, quirky, diverse, and healing atmosphere that your company succeeds in preserving. It’s refreshing and educational to have these peek-a-boo views into the process.
Wanda, Thanks for your comments, I often wonder how my therapeutic style of writing about the process of remodeling is viewed by my audience. It is nice to know it matters and is taken in the vein it is written. Joe