Cracking the Remodeling Nut, Design Process Gets a Makeover

by | Jul 25, 2012 | Levco Builders Process | 0 comments

Reading Time: 3 minutes

I was stuck in a rut, the wheels were falling off of my precious remodeling cart. There where several “deal killer” issues related to material selections and plan alterations that had blown budgets and ultimately exploded my little design process into a million pieces.

As a result, I lost three substantial projects in rapid succession that were haunting me. The pattern was devastating. I was crushed and stunned. By rewinding what had happened, I could clearly see where my prospects were getting confused and that my process had derailed their remodeling dreams.

Carnac the magnificent

Carnac the magnificent

The great Carnac

Turns out the prospects and design team were relying on me to guess the cost of my vague idea of the project with extreme accuracy up front.

Naturally without enough information to do so, I would innocently and consistently guess too low. Once the actual pricing details were revealed, the potential project went up in smoke.

Believe me, it was ugly, I apologized as I was being thrown out. My sales funnel was looking more like a pancake, something had to change.

Our process for project pricing needed and got a makeover

It took lots of introspection, help from remodelers across the country, and sales coaching to untangle. Clearly my design process was broken, but not so badly that it needed to be scrapped. Ultimately we tuned it up in several areas to eliminate mutual mystification.

Before any work gets done:

  • We establish clear design objectives
  • We agree upon a budget range that is comfortable and realistic for all involved parties.
  • We agree on priorities and discuss scenarios, like what would happen if the price exceeds the dream budget?
  • Finally we confirm a desire and make a commitment to move forward.

Design Timeline

Once in designing mode, the Design Team takes over:

I introduce the team to the prospect to set eyes on the work. We share the scope and budget to verify they are compatible. If not, we adjust or stop. We invite you to our client portal and start a conversation.

If everything is looking good we proceed with our design process

  • We draw initial existing conditions then work together with the client to refine their dreams with proposed plans.
  • Next we create and verify a detailed DOW (description of work) that covers everything including the pertinent negatives.
  • Then we investigate what level of desired finishes you want included.
  • Finally, we estimate the project with the information we have and pause.
  • To verify our assumptions we schedule subcontractor tours to confirm that we are not missing anything.
  • Once our due diligence has been done we plug everything in again and share the fixed price lump sum project cost with options you may want to have.
ducks in a ros

Ducks in a row

A Remodeling Agreement is presented once all of our ducks are in a row.

Post script

Finding the solutions to complicated problems is challenging and exhilarating. Asking the right questions and getting my team involved was both a comfort and a joy. As Zig Ziglar said, “If you learn from defeat, you haven’t really lost”.


Your comments are welcome. To ask questions or get more information about remodeling, click here to email me directly, or call 208-947-7261

If you or someone you know is considering remodeling or just wants to speak to a trustworthy remodeling contractor please contact me, you’ll be glad you did.

Disclaimer: Some of these images came from the WEB. If they are yours, and you object to them being used, please claim them and I will gladly remove and replace them at once.

Disclaimer: Some of these images came from the WEB. If they are yours, and you object to them being used, please claim them and I will gladly remove and replace them at once.

Related Posts

Dealing With Changes Is Not Optional

Dealing With Changes Is Not Optional

As the owner and operator of a thriving, vital remodeling business, I experience things that a less involved owner might not. I like to say, "It's always better to be on top of the wave than under it." The one sure thing about remodeling is that things change. We must...

read more
Unsung Heroes Time To Shine

Unsung Heroes Time To Shine

In any business, behind every successful owner is a group of dedicated people who believe in them and follow the leader into battle. I Am So Very Grateful In my life, I have been surrounded by these fantastic individuals. They are angels; they collaborate for a common...

read more

Leave A Comment

0 Comments

Submit a Comment

Your email address will not be published. Required fields are marked *

Categories

Latest Projects

Primary Suite Remodel with Deck

Primary Suite Remodel with Deck

Primary Suite Remodel & DeckThe Challenge Inaccurate plans were provided that had to get updated over the course of the project. The project is on a creek so lots of precautions were needed to keep erosion out of it.  The Idea Create a primary suite that is...

Whole House Remodel

Whole House Remodel

Whole House RemodelThe Challenge The home was in the hillside district and in the WUI which means that the home has some extra requirements as far as firesafe and extra structural requirements. There had been an addition done to the house years prior that was not...

Whole House Remodel

Whole House Remodel

Whole House RemodelThe Challenge The property was occupied during design and the new owners were very occupied with their school aged children. Lots of deferred maintenance items had to be addressed. The Idea The home was purchased in advance of moving in with the...

Garage Remodel

Garage Remodel

Garage renovationThe Challenge The sagging roof caused be removed bracing over the years made it look like a sway-back horse. A chiropractic adjustment and some serious support were needed. Keeping with the historic look and feel of the garage was important. There...