Baseboard Conundrum Resolved

by | Oct 21, 2014 | Levco Builders Process | 6 comments

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Moulding

One of these please

As part of our regular remodeling responsibilities, Levco is asked to match up all sorts of original things in homes. This project did not seem like anything out of the ordinary. There had been a flood and some of the ornate stained knotty alder baseboard had been ruined, then discarded by the flood mitigation folks.

Thankfully, the homeowner had saved a piece, assuming it could be matched by the renovation contractor. Unaware of the rare aspects of the molding, I took the piece to Trimco the local molding super store for a little game I like to call “Stump the molding guy” This is a place that does not really cater to the walk-in shopper. I expected them to say, “Oh that’s a 73P620KA, how many lineal feet do you want?” but Noooo, instead they humored me with a blank look, “Not one of ours.” Stunned, I went to the molding board to prove them wrong and match it up myself. UGH! Nothing even close. This does not look like one I can make at my shop either, I thought to myself. Temporarily disoriented and without a plan “B” I gave them a deer in the headlights look, what now I thought?

What the…

Mouldings

Mouldings

The battle lost but the war still raging, Chris Pulley sent me to Idaho Custom Wood Products. I grabbed my sample and hit the road. Upon entering the building and interrupting a group lunch assembly I got the attention of Ken Shockey, the owner. I had a hunch they could solve my problem because they use the old English spelling of the word “Moulding” on their sign. He engaged me with a curious look, he cautiously took the wood from my grasp and after careful inspection said those fitful words, I did not want to hear. “Nope not one of ours” he went to the good book of all patterns and sure enough… I was out of luck again. He even looked at his primary competitor’s book of patterns in an effort to solve my situation. Was a dark cloud of desperation following me around? Just then, a ray of sunlight filled the room when Ken said, “I can make it but it is going to be expensive”

This led to an esoteric discussion about what “expensive” means. Ken, I said, “How do you quantify that word without numbers?” Upon learning the answer, I determined that there was clear overlap between what I was willing to pay and what it cost. We quickly struck a deal and I did the happy dance in his showroom. 10 days later I had my problem solved and a knife blade with this exact pattern enshrined in the Holy Grail book of “mouldings” called, “The Levco Blade” with a sub category of my client’s name.

The Levco Blades & Template

The Levco Blades & Template

Doing the happy dance

Solving problems in a clever seamless way elevates Levco Builders to heroic status. Sadly, a lesser company would have been tripped up at the first NO! Talking about solving problems in my company raises the bar for my client’s expectations and makes my employees realize that anything is possible. Resourcefulness is the coin of the realm here.

Who wouldn’t want Levco on their side when remodeling or rebuilding your precious home?

Your comments are welcome. To ask questions or get more information about remodeling, click here to email me directly, or call 208-947-7261

If you or someone you know is considering remodeling or just wants to speak to a trustworthy remodeling contractor please contact me, you’ll be glad you did.

Disclaimer: Some of these images came from the WEB. If they are yours, and you object to them being used, please claim them and I will gladly remove and replace them at once.

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6 Comments

  1. Rick St Laurent

    nice story , good PR too. I want to start a blog like this too someday

    Reply
    • <div class="apbct-real-user-wrapper">
    <div class="apbct-real-user-author-name">Joe Levitch</div>
    <div class="apbct-real-user-badge" onmouseover="
            let popup = document.getElementById('apbct_trp_comment_id_1130');
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        <div class="apbct-real-user-popup" id="apbct_trp_comment_id_1130">
            <div class="apbct-real-user-title">
                <p class="apbct-real-user-popup-header">The Real Person!</p>
                <p class="apbct-real-user-popup-text">Author <b>Joe Levitch</b> acts as a real person and passed all tests against spambots. Anti-Spam by CleanTalk.</p>
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      Thanks Rick, I can show you how. It gets easier as you practice like anything else.

      Reply
  2. Lorraine Hart

    Nice article – it’s great that you share your knowledge.

    Reply
    • <div class="apbct-real-user-wrapper">
    <div class="apbct-real-user-author-name">Joe Levitch</div>
    <div class="apbct-real-user-badge" onmouseover="
            let popup = document.getElementById('apbct_trp_comment_id_1132');
            popup.style.display = 'inline-flex';
        ">
        <div class="apbct-real-user-popup" id="apbct_trp_comment_id_1132">
            <div class="apbct-real-user-title">
                <p class="apbct-real-user-popup-header">The Real Person!</p>
                <p class="apbct-real-user-popup-text">Author <b>Joe Levitch</b> acts as a real person and passed all tests against spambots. Anti-Spam by CleanTalk.</p>
            </div>
        </div>
    </div>
</div>

      Thanks Loraine, I will be in touch soon. It helps to show how we are different than the pack and shows that I care very much about what we are doing as a team to solve problems. Knowledge is one thing true, but having the drive and resourcefulness is the thing that sets us in a league of our own.

      Reply
  3. howard olivier

    Resourcefulness is a huge avenue to providing value, and you excel at this, Joe!

    Well, played!

    Reply
    • <div class="apbct-real-user-wrapper">
    <div class="apbct-real-user-author-name">Joe Levitch</div>
    <div class="apbct-real-user-badge" onmouseover="
            let popup = document.getElementById('apbct_trp_comment_id_1134');
            popup.style.display = 'inline-flex';
        ">
        <div class="apbct-real-user-popup" id="apbct_trp_comment_id_1134">
            <div class="apbct-real-user-title">
                <p class="apbct-real-user-popup-header">The Real Person!</p>
                <p class="apbct-real-user-popup-text">Author <b>Joe Levitch</b> acts as a real person and passed all tests against spambots. Anti-Spam by CleanTalk.</p>
            </div>
        </div>
    </div>
</div>

      Howard, Thanks so much for seeing value in what comes naturally.

      Reply

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