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Where Have All The Painters Gone?

A wise painter, Wayne Mayo once told me, " My job, as a painter, is to make YOUR work look great!"  This "Mayo Credo" is so true that I can't emphasize it enough. Any painter that thinks otherwise is in the wrong business. I refuse to let a homeowner give me anything...

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Hindsight is 20-20

Through my association with Boise Schools' Adult Education program called Community Education, I have had the honor of speaking with a group I call the "Veterans of Remodeling Projects" The VRP, much like the VFW (Veterans of Foreign Wars), gather regularly to reflect...

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Should I Fire My Contractor?

Late one Saturday afternoon I received a call from a homeowner that had just fired his contractor. My first thought was : Danger-Danger!!!   yellow flags     Warning- Warning!!! He wanted to hire me to finish things up. It turns out he had fired his carpenter which is...

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There’s a Fly in the Ointment

As I get more completed projects under my belt, there are still powerful lessons to be learned. Some are expensive, some are painful. As I say in my Selecting a Remodeler Booklet, it is wise to select a seasoned remodeler. The problem is, "if you always do what you...

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A Tale of Two Purchases

I just had two customer experience adventures and, being a very observant person, I thought I should quantify them. Although both were OK, one was considerably better. The stakes are higher than you might imagine once something goes wrong. At Levco, we get it! Every...

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