A wise painter, Wayne Mayo once told me, " My job, as a painter, is to make YOUR work look great!" This "Mayo Credo" is so true that I can't emphasize it enough. Any painter that thinks otherwise is in the wrong business. I refuse to let a homeowner give me anything...
Hindsight is 20-20
Through my association with Boise Schools' Adult Education program called Community Education, I have had the honor of speaking with a group I call the "Veterans of Remodeling Projects" The VRP, much like the VFW (Veterans of Foreign Wars), gather regularly to reflect...
Remind Me Again Why You Enjoy Remodeling
At a recent client visit, I was sharing a glass of wine and rehashing the project when I was asked a direct question that had my clients wondering: why I do like to remodel? The implication was that it is extremely difficult and challenging. They figured that there...
Should I Fire My Contractor?
Late one Saturday afternoon I received a call from a homeowner that had just fired his contractor. My first thought was : Danger-Danger!!! yellow flags Warning- Warning!!! He wanted to hire me to finish things up. It turns out he had fired his carpenter which is...
There’s a Fly in the Ointment
As I get more completed projects under my belt, there are still powerful lessons to be learned. Some are expensive, some are painful. As I say in my Selecting a Remodeler Booklet, it is wise to select a seasoned remodeler. The problem is, "if you always do what you...
A Tale of Two Purchases
I just had two customer experience adventures and, being a very observant person, I thought I should quantify them. Although both were OK, one was considerably better. The stakes are higher than you might imagine once something goes wrong. At Levco, we get it! Every...