I was recently involved in a couple of situations that ultimately had a happy ending, but it started from a place of confusion and distrust. It turns out that giving and getting thanks happens organically when the stakes are high and emotion runs wild. Where The...
In an age when most things are built to throw away, I came across two situation, one with windows and the other, a ductless mini-split unit that is worth crowing about. First off, I received a call from a repeat client that had a home built about 10 years ago, the...
I have handed out a referral list for years. Up until recently I felt it was a silly game or at best, a waste of paper. Finally, a perspective client asked me for three referrals that had similar work done in the past. I complied and he actually followed through and...
Levco is in the business of creating enthusiastic referrals through the process of remodeling. This enthusiasm is ageless and timeless. It starts growing from the moment we sign an agreement and goes to the moment…. Well, I’m not sure how long it lasts,...
In an industry where success is measured in dollars on the bottom line, I find it ironic that this little story has nothing to do with revenue or expenses but sets the stage for a different kind of success that sends shivers down my spine and surpasses the traditional...
I recently had a dubious experience at a retail outlet. As everyone who knows me will attest, you can rest assured good story will result. Here is my tale of woe. I use my tools often, and take good care of them because I have respect for what they can do. I suppose...
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