Reaching the highest level of customer service can only be achieved through having an above-zero interaction. in other words a neutral transaction can only lead to a neutral impression. Big box stores like Costco are struggling with this situation daily so they try to...
During my youth and evolution from lemonade stand to real business, there has always been an undercurrent of doing things right. Integrity was instilled in me early as was my work ethic by my parents and boy scouts. It was later clarified with the help of my best...
Stucco is not the cleanest or easiest or fastest product to install, in fact it has been the cause of a cluttered disorganized building site for several weeks. Stucco takes time to dry properly prior to the top coat being installed. Lots of hairline cracks appeared in...
There have been several glaring examples recently of issues related to warranty that I would like to discuss. It also pertains to why you should use a professional installer for your remodeling projects. At Levco we use subcontractors proudly because they specialize...
Scheduling is a very important part of every event. Everyone likes a project that comes in on time. Like a road trip, you make a plan, pack the car and head out. You do what you can to stick with it. Levco's Production Manager and project Managers eat, sleep, and...
During the Design Phase we knew that this home did not have the capacity for running the modern appliances so temporary fixes over the years especially in the kitchen, made for unsafe conditions. This was confirmed during the hard bid trade walk. The electrical rough...