Tis the season for reflection and expressing gratitude. I recently saw a synopsis of what remodeling is all about: Service to Others, Value Creation, Attitude, and Goodwill. It was followed with a pointed question. What are you putting out there? Whoa! The question...
Unhinging the Mystery of Change Orders for Remodeling
Change Orders are often the most misunderstood part of a project. They essentially create a fork in the road on a long-distance trip. As an example, imagine your airplane needs to navigate around weather. There is no way you are going to get to your destination on...
Client Feedback Leads to Permanent Improvement in Our Process
I believe strongly that we are always just an idea away from an improvement. This played out recently when a client asked for something that we had never done. What happened was less important than the outcome. The bar has been raised, and we are proud to show off our...
What Do You Need a Building Permit For In Boise?
This is the $64,000 question. It is asked in so many ways and so unlikely to get an accurate answer that I had to find out for myself. Everyone thinks I know this stuff anyway, so I might as well. If the answer were easy, we would all know it. The problem is that the...
Playing Politics with the Idaho Building Codes
I was recently drawn into a political debate over the Idaho building codes. Turns out that we are a libertarian state. That means the conservative side, which is very strong, has decided that we should be known as the "leave me alone state." One senator up north even...
Don’t Shoot Me, I’m Just the Messenger
To shoot the messenger, you receive unwelcome information, react defensively, and attack the messenger instead of dealing productively with criticism. It may not literally be an attack, but it can feel like it. I recently had an experience dealing with a company that...
