I am regularly saying, "like pizzas, all remodeling companies are not alike." As we enter the new decade, I have been thinking about this more seriously. What makes Levco special? I am confident that remodeling is not a commodity, but how do you put a finger on it? I...
Client Feedback Leads to Permanent Improvement in Our Process
I believe strongly that we are always just an idea away from an improvement. This played out recently when a client asked for something that we had never done. What happened was less important than the outcome. The bar has been raised, and we are proud to show off our...
Pick the Cheapest Contractor. What Could Go Wrong?
A friend and potential client used another contractor because we were more expensive than she could afford at the time. We designed her project, and then parted as friends. Now that the project is nearing the finish, here is what her experience was. The regrets keep...
There Is No ‘I’ in Team at Levco Builders
Made famous in the movie "A League of Their Own," Tom Hanks' character says, "There is no crying in baseball." It made me think about how we behave as a team. I recently got to spend some quality time working in the field with my production crew. The sheer joy of...
Unveiling the Art of Remodeling for Others: A Journey of Responsibility and Skill
Remodeling for others is one of the most difficult things I have ever done. It is an amazingly complicated vocation that has come with a tremendous amount of responsibility. It requires great communication skills and a sharp mind to turn client's dreams into reality,...
At Levco, All We Sell is Service
When you boil it all down, what we are selling is service. Yup - we are in the service industry, no more, no less. I used to naively believe that we were selling remodeling projects. I am clear now on the distinction. Having spent several decades in the emergency...