We look at our skills and expertise to determine if we are a good fit for our prospects. Sure, we do all sorts of different projects, but I was recently asked what we are best at. I like to put a modern twist on the old saying “Cheap-Fast-Great, pick 2.” Quality, Cheap, Fast, Easy, Personalized...
Change Orders are often the most misunderstood part of a project. They essentially create a fork in the road on a long-distance trip. As an example, imagine your airplane needs to navigate around weather. There is no way you are going to get to your destination on time, if you stray from the shortest /...
This is the $64,000 question. It is asked in so many ways and so unlikely to get an accurate answer that I had to find out for myself. Everyone thinks I know this stuff anyway, so I might as well. If the answer were easy, we would all know it. The problem is that the...
We are a remodeling company that “creates what you imagine,” In fact, that is our company’s USP (Universal Selling Proposition), created during an inspirational talk by the one and only Boaz Just the other day, a client in the design process said we were her Dream Team! It was such powerful imagery. It was so...
I know I am saying it backwards; the old adage is used in the reverse and is good advice. To my chagrin, I’ve been involved in several debacles that required a second cut to get it right. What does integrity look like? Integrity, I’ve been told, is the act of doing the right thing when...
From transistor radios to boom boxes with 8 track tapes, to cassette players, to electronic devices that will play your music through Bluetooth (thin air) and charge your battery-operated tools, electronic devices have come a long way in my lifetime. Music has always been a part of my creative processes, and remodeling is no exception....
If all contractors were the same, (I assure you, they are not) and what you were asking for was exactly the same then in theory, getting 3 bids would work. Bids (AKA the “B” word) are used by the government to find the cheapest provider. Remember that saying, “You get what you pay for?” It...
What wise person came up with this amazingly simple saying? Scientifically proven or not, I can tell you that anecdotally it is a real phenomenon. To that end, what can be done to make wives happier? Sure, there are chocolate and flowers, but they are not a daily reminder of the love and devotion we...
When you boil it all down, what we are selling is service. Yup – we are in the service industry, no more, no less. I used to naively believe that we were selling remodeling projects. I am clear now on the distinction. Having spent several decades in the emergency medical services realm, it feels natural...
For starters, “No client has ever been upset about having their job done on time or early” the inverse is also true. For years I would tell my clients upon signing a remodeling project when I thought their project would start and end. Rarely did we make our “Best case scenario”. I had been racking...